Refund Policy
Refund Policy
Last Updated: March 13, 2026
At Digitalees, we stand behind the quality of our digital products. We want you to be completely satisfied with your purchase.
🛡️ Our 14-Day Money-Back Guarantee
We offer a no-questions-asked, 14-day money-back guarantee on all our digital products.
If you're not satisfied with your purchase for any reason, we'll refund you in full — no hassle, no hard feelings.
How to Request a Refund
Step 1: Contact Us
Email us at digitaleesweb@gmail.com within 14 days of your purchase.
Step 2: Provide Your Order Number
Include your order number in the email. You can find this in your order confirmation email.
Step 3: We Process Your Refund
We'll process your refund within 2-3 business days. No questions asked.
Refund Details
Timeframe:
- Refund requests must be made within 14 days of purchase
- Refunds are processed within 2-3 business days
- It may take 5-10 business days for the refund to appear in your account (depending on your bank)
Refund Method:
- Refunds are issued to the original payment method used for purchase
- If the original payment method is no longer available, contact us to arrange an alternative
What Happens After a Refund:
- Your access to the product materials remains (we trust you to delete them)
- You will no longer receive product updates
- You're welcome to repurchase in the future if you change your mind
Exchanges
If you'd prefer to exchange your purchase for a different product instead of a refund, we're happy to accommodate that.
Simply email us at digitaleesweb@gmail.com and let us know which product you'd like instead.
After 14 Days
After the 14-day guarantee period, all sales are final.
However, if you experience technical issues accessing your files or have other concerns, please contact us. We're here to help and will work with you to find a solution.
Technical Issues
If you're experiencing problems downloading or accessing your files, please contact us before requesting a refund.
We can:
- Resend download links
- Email files directly to you
- Troubleshoot technical issues
- Provide alternative delivery methods
Most technical issues can be resolved quickly, and we want to make sure you get the product you paid for.
Why We Offer This Guarantee
We believe in the quality and effectiveness of our systems. Our 14-day guarantee removes all risk from your purchase.
If our product isn't right for you, we want you to get your money back — simple as that.
This policy is designed to give you complete confidence in your purchase.
Questions?
If you have any questions about our refund policy or need assistance with a refund request, please contact us:
Email: digitaleesweb@gmail.com
Response Time: Typically within 24 hours (often much faster)
We're committed to your satisfaction. If you're not happy, we're not happy. Let us make it right.